Until advised otherwise, we ask that all visitors to our communities observe the restrictions listed below. In our residential aged care homes we can put in place and control these measures, but in Seniors Living, it will be up to you to ensure you follow the approach we have put in place. If you have any questions, please contact the Manager.
Restrictions currently in place at Mercy Health sites
Do not visit:
• if you are unwell, or have been looking after someone, with cold or flu symptoms
• if you have travelled overseas in the past 14 days
• If you have had contact with a person who has coronavirus
• with any child under the age of 16 years
During your visit to any of our communities:
• wash your hands with soap and water or use alcohol-based hand rub before and after you visit the resident’s home
• use a tissue and cover your mouth when you cough or sneeze, or cough into your elbow or upper arm
• keep the visit short (a maximum of 30 minutes)
• stay in your loved one’s home and avoid common areas
• keep a distance of at least 1.5 metres from your loved one and others in the community
• avoid all physical contact of any kind.
Mercy Health recommends that only two visitors attend at any one visit to protect all residents. Children aged under 16 should not visit our community at this time.
If you are Seniors Living (Independent Living) resident who volunteers in one of our co-located Residential Aged Care homes you should speak with the Lifestyle Coordinator at your site.
Please note that after 1 May 2020, you may be requested to not enter the community if you are unable to show proof that you have had the influenza vaccination in 2020. Please speak to the Manager if you are concerned or would like advice on accessing the flu vaccination.
If you cannot find the information you are searching for on this page, or if you have other questions or feedback, there are a number of ways you can get in touch.
Last reviewed March 19, 2020.