Coronavirus: Information for Seniors Living residents and families

Mercy Health recognises that residents live independently in our Seniors Living communities, however, there are some things you can do to help prevent the spread of infection in the community and in co-located Mercy Health residential aged care homes.

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Victoria snap lockdown

The Victorian Government has announced a seven-day snap lockdown from 11.59pm Thursday 27 May. The lockdown will remain in place until at least 11.59pm on Thursday 3 June.

We urge all of our Seniors Living residents and their guests to observe current restrictions.

Under the current lockdown, there are only five reason to leave your home:

  • shopping (5km unless nearest shops are further than that)
  • authorised work or education
  • exercise (two-hour limit with one other person)
  • medical or care giving
  • getting vaccinated.

You cannot have visitors to your home other than an intimate partner. Single bubbles are also permitted. If you live alone, you can make a bubble with another person.

Public gatherings are not permitted. Masks must be worn at all times (indoors and outdoors).

Other states

Wherever you live, there are a number of things you and your visitors can do to help prevent the spread of infection.

Coronavirus exposure sites

Every state health department maintains an up-to-date list of coronavirus exposure sites. Make sure you check the list of exposure sites regularly and follow public health directives if you have been to a listed site.

List of exposure sites:

Hygiene and infection control

  • If you are unwell with cold or flu symptoms, stay home and get tested for COVID-19.
  • Wash your hands regularly with soap and water for at least 20 seconds.
  • Use alcohol-based hand rub before and after you visit any resident’s home.
  • Use a tissue and cover your mouth when you cough or sneeze, or cough into your elbow or upper arm.
  • Keep a distance of at least 1.5 metres from others.
  • Avoid all physical contact of any kind (including hugging or shaking hands).

Do not visit our Seniors Living communities if you:

  • live, work or have visited a known coronavirus exposure site in the past 14 days
  • have had contact with a person who has coronavirus.

Get vaccinated

COVID-19 vaccinations help prevent the severity of infection. Mercy Health encourages everyone to get vaccinated against coronavirus as soon as possible.

We also encourage you to get vaccinated against influenza, which can cause severe illness or even death in older people who are more vulnerable to the disease. The 2021 influenza vaccination is now available. It is free for people aged over 65.

More information

If you are a Seniors Living resident who volunteers in one of our co-located Residential Aged Care homes, please speak with the Lifestyle Coordinator at your site.

If you cannot find the information you are searching for on this page, or if you have other questions or feedback, there are a number of ways you can get in touch.

Contact us.

Last reviewed March 19, 2020.